JOB SEEKER

· Work with Business Relationship Managers and Business representatives to design infrastructure, monitoring, and automation solutions to their current challenges.

· Review Statements-of-Work and Proposals and carry out benefit/risk assessment.

· Carryout systems designs based on customer requirements. Coordinate planning around hardware platform tradeoffs and selection, database sizing, network connectivity, and backup strategy.

· Consult with clients and teammates to identify all facets of an issue and generate solutions. Understand potential impacts to processes and systems across the organization and factor these into solutions.

· Validate requirements documents in Service Level Packages (SLPs). Ensure the creation of traceable, measurable, well documented business requirements.

· Develop high-level and detailed design documents in Service Design Packages (SDPs).

· Work with Datacenter Operations to define and deliver effective, reliable tooling and automation solutions.

· Prepare and deliver business cases, bills of materials, and purchasing documents.

· Deliver comprehensive build and operational documentation in Release Packages.

· Oversee the creation of Lab environments to support various testing initiatives.

· Carryout infrastructure and application tooling product comparisons via research and lab-based Proof-of-Concept testing.

· Create and delivery of reports, diagrams, and presentations to support ongoing system builds and evaluations.

· Lead build-teams to completion of multi-phased infrastructure builds covering Development, Certification, and Production environments.

· Demonstrate excellent conceptualization, analytical and logic skills.

· Implement Continual Service Improvement. Continually align IT Services to the changing business needs, through the identification and implementation of improvements to the IT Services, and their supporting business processes
 
 
 
 
QUALIFICATIONS:

· Masters Degree preferred and 10 - 15 years equivalent, relevant work experience required

· Information Technology Infrastructure Library (ITIL) foundation certified

· Knowledge and experience with network and/or systems management technologies

· Knowledge and experience with implementations in physical & virtualized environments

· Knowledge and experience with storage, storage protocol, and replication solutions

· Knowledge and experience with relational database technologies

· Knowledge and experience with performance optimization and tuning

· Experience working in a customer-focused environment

· Demonstrated problem management capabilities; able to assess issues and provide viable, cost effective business solutions.

· Ability to act comfortably in a team leadership role, and to lead enterprise-scale infrastructure projects from concept to completion.

· Ability to successfully facilitate collaboration across multiple functions, departments, and levels.

· Ability to effectively and professionally communicate, both orally and in writing.

· Ability to articulate and translate technical language to non-technical customers.

· Track record of consistently driving projects to completion and taking accountability for work and results.

· Experience confronting tough issues and situations with successful outcomes.

· Demonstrated creativity and innovation. Proactively seeks out alternative solutions to business problems.

· Excellent conceptualization, analytical and logic skills.
 
Additional Preferred Qualifications

· Scripting knowledge and experience with UNIX shell scripts, perl, python, and/or asp

· Technical Project Management experience